Passenger Transport and Service Agreement
Passenger Transport and Service Agreement
PLATFORM USER AGREEMENT
ARTICLE 1 - PARTIES
This usage agreement has been concluded electronically between Pınarlı Mahallesi Atatürk Bulvarı 89/B Aksu / Antalya Virtara Turizm ve Tic. Ltd. Şti.(hereinafter referred to as Virtara Travel) on the one hand and the user who is a member of the platform (hereinafter referred to as MEMBER) on the other hand. Virtara Travel and MEMBER will together be referred to as PARTIES.
ARTICLE 2 - PURPOSE AND SUBJECT OF THE CONTRACT
The subject of this Agreement is to determine the conditions for benefiting and using the transportation services that the MEMBER will purchase in Turkey and abroad through the Platform owned by Virtara Travel.
ARTICLE 3 - DEFINITIONS
"Service" refers to the services that enable Members and the drivers of the company providing Land Transportation Services to come together on the Platform, and in this context, facilitate the Members to fulfill the requirements of the transportation / logistics services agreements they have concluded with Virtara Travel by determining the provisions with their free will;
“Platform” ; MOBILE APPLICATION: Special software of Virtara Travel, written for devices such as Mobile Phones and Tablets, which provides wireless connection and provides wireless connection, where the procedures and principles of transportation service purchasing, use and payment methods are shared with the Member.
WEBSITE: Desktop computer, Laptop, PC, etc. that can connect with a special internet browser, where the procedures and principles of purchasing, using and paying transportation services are shared with the Member. Special software of Virtara Travel written for devices.
"Platform Usage Fee" is the service fee to which the Company is entitled in case the Member approves and purchases it through the Platform and in return for the realization of the Transportation Service in question, or the fee to which Virtara Travel will be entitled for cancellations that do not belong to the cancellation conditions and periods specified below.
“Reservation”: starting place, starting time, route, destination Member or passenger information, including all information entered by the Member, including the fee of the transportation service shared with the Member through the mobile application and/or website of Virtara Travel, the accuracy of such information is accepted by the Member. It refers to the whole of the records made for the transportation and logistics services provided after the payment by the Member;
"Official Authority" means any judicial or administrative authority, official, semi-official or autonomous institution, organization, commission and board;
Based on the transportation/logistics services agreement between Members and Virtara Travel, whom they meet via the mobile application through the "Driver" Platform, transportation is provided to Members who provide services on behalf of a commercial firm authorized by Virtara Travel, in accordance with the provisions of private road passenger transportation at home and abroad. refers to the drivers who provide the service;
"Transportation Service" refers to the service that constitutes the transportation/logistics service to be provided to the Member by the Driver on behalf of the company to which he is affiliated, pursuant to a transportation service contract to be concluded between the Member and NGT by coming together through the Platform. Transportation service: It is all the transportation and logistics services provided to the Member by Virtara Travel for the purpose of traveling, where the starting place, starting time, route, destination Member or passenger information is entered by the Member. Details are stated below.
“Shared Vehicles” are vehicles that allow group travel with other customers by giving preliminary information to the customer in order to provide uninterrupted service to our customers on very busy routes or off-peak routes.
“Shared Passenger” are our customers who travel together on multiple trips.
Presentation of pre-sales services: Identification of the service and product content of the specified conditions and nature, offered via mobile and Internet, and all details, and Transport Services and Logistics Support Service information that does not contain any misleading, multiple meanings or incomplete content that the MEMBER can clearly understand, and Presentation of price details.
After sales services;
Approval of the service and information: Sharing the information that can be followed via Mobile and Internet regarding the services that are presented to the MEMBER in 3.1.1 and purchased and approved by the MEMBER, and the information regarding the reservation entered during the payment to be made by Virtara Travel via SMS and email. Approval by and sharing of approval information.
Realization of the service: Implementation of customer consultation and communication support services 24 hours a day, 7 days a week, along with sharing vehicle, driver and contact information before and during the transportation service in question.
ARTICLE 4 - MEMBERSHIP
a- Membership is the right of use that the user acquires following the complete and accurate filling of the information requested by Virtara Travel through its Mobile and Internet applications and the signing of this contract. Membership is completed upon completion of the membership transactions on the Platform (and upon the conclusion of this Agreement).